ENROLLED PARTICIPANT FAQ’S
Please read below for answers to our most frequently asked questions.
General
MyVerto is where you will complete pre-departure forms for your checklist, make preferences for courses, pay your tuition, view your housing and Care Team assignments, access your course schedule, and complete course add/drop once you are on location. Click here to access.
The Verto Community App is used to make connections with peers, get prepared for your time abroad through activities and resources, and to RSVP to events and your required Pre-Departure Orientation sessions over the summer. You’ll also use this app on-site.
Once you are enrolled, you will receive an email prompting you to login to the Community App using your personal email address and password. You may access from your desktop computer and using your phone by downloading the “Verto Education Community App” app from the Apple App Store or Google Play.
Read the Community App Manual for login instructions.
For additional access support, contact your Student Onboarding Advisor. If you’re unsure who your SOA is, email: studentonboarding@vertoeducation.org
Participants are responsible for booking travel to and from the abroad location. Please plan to arrive on your location’s official arrival day and time window. Review your program start date and arrival windows on the Enrolled Participants Page, Location Resources – Academic Calendar and Location Arrival Windows.
Verto locations have an official arrival day where your program staff will arrange airport pick-up for on the designated arrival date, and within the arrival windows. To confirm this information for your site, prior to purchasing your flight, check out the Academic Calendar and the Location Arrival Windows guides under the Location Resources tab on this page. You will submit your flight information through the MyVerto Portal to ensure we know when you’re arriving!
Closer to departure, you will receive an official Arrival Guide in MyVerto. This guide will provide you with specific information about the arrival date and what to expect, as well as information about what to do if your flight is delayed, your luggage lost, or if you plan to arrive outside of the designated date & time to qualify for airport pick-up.
If you are arriving outside of the designated day and time frame, you are responsible for coordinating and paying for your own transportation to your assigned check-in location (provided by your program staff).
Participants can find location-specific information on their abroad location page. Generally though, Verto costs include:
- Housing and accommodation
- Airport reception upon arrival – for participants only
- Verto Discovery Week, including city tour
- University registration through our Academic Provider, the University of New Haven
- Pre-departure advising including guidance on applying for your passport and visa, what to expect onsite, and opportunities to meet your peers before you depart the U.S.
- Program activities & excursions, and experiential learning activities tied directly to your coursework
- Onsite staff support and access to a 24/7 emergency phone
- Travel Medical Insurance through CISI
- Books (digital)
Does Not Include:
- Airfare
- Airport reception for those arriving outside the abroad experience arrival dates
- Return airport transportation
- Travel insurance/property insurance
- Out-of-pocket medical expenses at time of service (insurance included from Verto requires submitting receipts for reimbursement)
- COVID-19 Testing – when and where applicable as required by local governments
- Meals (some locations/ housing assignments may include meal plans)
- Passport fees
- Student visa or other immigration requirements, or costs incurred while obtaining a visa
- Course supplies such as laptop, notebooks paper pencils, etc
- Personal transportation
- Personal expenses
- Cell phone and local sim card (sites will assist with getting a local sim) Note: All Verto participants are required to have a working cell phone for the duration of the experience as outlined in the Verto Cell Phone Requirements Policy.
Please be sure to read over the Payment, Cancellation, and Refund Policy for any questions pertaining to payment, cancellations and refunds.
Please visit our Location Resources for a detailed packing list for each abroad location.
All incoming Vertoans MUST attend three virtual Pre-Departure Orientation sessions prior to their study abroad experience—the Global Orientation, Location Orientation, and Care Team Circle.
If your pathway to Verto included an invitation from one of our partner colleges, you may be invited to an additional required event to cover details for a smooth transition back to your university after studying abroad.
All events’ details and registration are located in the Community App.
We also encourage you to attend our other optional Community Events including monthly hangouts, workshops, and more. See the full event list in your Community App.
Passports Visas & Flights
All students must have a valid passport in hand and uploaded to their MyVerto Portal by the deadlines listed. To ensure timely processing, complete the Passport Form in your My Verto Portal as soon as possible.
Passports must be valid for at least six (6) months beyond the end of your study abroad experience (or longer, depending on your Verto location). If your passport does not meet this requirement, you must renew it immediately.
For locations requiring a student visa (Czech Republic, Italy, and Spain), you must have your passport by the deadline to successfully apply for your student visa. If your passport is not uploaded on time, you may be required to switch locations.
For step-by-step instructions on obtaining or renewing your passport, refer to our Passport Guide. If you have questions, reach out to your Student Onboarding Advisor.
A visa is an official document placed in your passport by a foreign government, granting you permission to enter, stay, or transit through that country for a specific purpose and duration. Each country has its own rules and regulations regarding visas.
A Student Visa ensures that you meet the country’s legal requirements for the duration of your Verto study abroad experience.
U.S. Passport holders:
- Czech Republic (Fall Only), Italy, and Spain: You must apply for a Student Visa.
- England (United Kingdom): You must apply for ETA (Electronic Travel Authorization).
- Argentina: No visa is required
Non-US Passport holders:
- Czech Republic, Italy, and Spain: You may need a Student Visa.
- England (United Kingdom): You may need a Standard Visitor Visa, check here.
- Argentina: You must be eligible to enter and exit the country as a tourist based on your current country of citizenship.
Non-U.S. passport holders must contact their Student Onboarding Advisor immediately to confirm their visa requirements.
Check the Consulate website, for your country of citizenship, to determine whether you need a student visa for Spain, Italy, or the Czech Republic.
- If you live in the US, you MUST have a green card to apply in the US
- If you live in another country, you MUST apply for your student visa in your home country
United Kingdom passport holders need a Student Visa for the Czech Republic, Italy & Spain
📌 Important Disclaimer:
Verto Education will guide you through the visa process and provide necessary documentation, but it is the student and family’s responsibility to ensure you are entering, exiting, and residing legally in your study abroad country.
If you’re going to a location that needs a student visa, Verto Education strongly discourages traveling abroad before the start of your semester.
If you are applying for a student visa:
- You must submit your passport to the Consulate where you are applying for your student visa.
- Your passport may be unavailable for several weeks or months while your visa is being processed.
- In many cases, the Consulate may not return your passport with your student visa until just days before your departure
If you already have international travel plans before the program start date, please reach out to your Student Onboarding Advisor ASAP to discuss your options for applying for a visa.
Purchase your flights as soon as you can. Make sure you review your program location arrival windows
Participants traveling to Italy will need to have a roundtrip flight booked in order to apply for their student visas.
For all locations, you will want to make sure your flight arrives on your location’s official arrival date during the designated arrival time window so that you will be eligible for Verto’s airport pickup service.
If you are arriving outside of the designated day and time frame, you will be responsible for coordinating and paying for your own transportation. The location team will be able to provide you with the address of your residence so that you can reach there on your own on official arrival day.
Health & Safety
Participant health and safety is our top priority at Verto and we have robust systems in place to address student support, risk management, and emergency response. Verto provides support through the following areas:
- Advice on preventing pickpocketing, avoiding local scams, and how to navigate local culture by blending in rather than acting like a tourist.
- 24/7 emergency phones answered by Verto staff in each location and at our U.S. home office.
- Experienced, well-trained staff who understand our Vertoans and are responsive to their needs.
- Multiple access points for participants to learn about Health and Safety specific to each city and country.
- Individual participant enrollment with AXA/Travel Assist Emergency Services through CISI Insurance.
- Regular updates as to local conditions and explanations why events may be taking place, e.g. political protests, social justice demonstrations.
Indicate any food allergies on your Health History form, which can be found in the MyVerto Portal under your pre-departure documents section. It’s important that you submit these forms by the deadline and raise any questions or concerns with your Student Onboarding Advisor. The accuracy of this information allows our onsite teams to prepare for your arrival.
Learn about vaccines and COVID-19 safety on our Health & Safety page and Vaccinations page.
Verto enrolls all participants in medical health insurance coverage provided by Cultural Insurance Services International (CISI). Verto’s coverage for participants provides comprehensive medical insurance benefits, alongside travel assistance services in the event of emergencies.
Participants may choose to get their own supplemental travel or property insurance as those are not included with Verto.
No, you are unable to opt out of Verto provided insurance. You are welcome to purchase additional insurance, if necessary. Our team can work with you to help answer any questions you may have regarding your Verto provided insurance.
Verto Discovery Week (your first week on-site) emphasizes the importance of self-care for your personal growth and academic success; we’ll cover topics including nutrition, time management, exercise, and rest. This blog post also has some great tips for maintaining mental health while traveling if you want to start planning now.
Throughout your time abroad with Verto, you’ll have a team of on-site staff who will be there to answer any questions and direct you towards the right resources.
Participants who experience minor injuries or illnesses will be assisted in seeking immediate medical support or treatment by the SLC, and emergency medical services are available in all Verto locations.
For Verto’s health and safety policies, read our Health & Safety page and Policies page.
We highly encourage you to bring a sufficient quantity of prescription medication with you for the duration of your time abroad. This is because it may be difficult to obtain your medication while abroad. Please plan ahead accordingly with your doctor and loop in your Student Onboarding Advisor if you have any questions or concerns.
If you need to obtain prescription medications while abroad, you can work with your on-site staff to identify local pharmacy providers.
Your on-site staff will be available to assist you in identifying preferred and English-speaking medical providers, if needed while in-country. You will need to pay costs for medical services up front, and then you can submit a claim with your abroad experience insurance provider (CISI) in order to receive reimbursement for all covered medical expenses. Be sure to keep all receipts for any medical services obtained abroad – keep the physical copies and email yourself photos as well!
Mental Health support is available for participants via on-site and remote support services. Work with your on-site team if you need assistance. You can also email deanofstudents@vertoeducation.org if you would like assistance prior to departure or need anything urgently while onsite.
Participants seeking 1:1 counseling support with a licensed mental health professional are provided local contact information, and assistance with scheduling an appointment. We must be informed of any medical or health concerns well in advance of arrival.
This varies by location. Many Verto locations are in the heart of a public ‘city-center,’ where a cluster of different buildings provide spaces for participant housing and curricular and extracurricular activities. Security guards may or may not be present. All Verto locations and accommodations are screened for safety.
Verto in-country staff are available to accompany participants to medical appointments, and assist them with communication with local medical providers.
Academics
Ensure you have completed all of the required Academics items in your MyVerto Portal:
- Submit unofficial copies of your high school transcript(s), previous college transcripts (if applicable), and test scores (AP and/or IB).
- Review instructions on how to complete your placement exams, once they’re available
- Select courses
- Request your final, official high school transcript to be sent to Verto’s Registrar
- You cannot upload this, it must be sent to registrar@vertoeducation.org by your high school guidance counselor or through a transcript clearing house your high school may use (ex. Parchment, National Student Clearing House, etc.).
Review the Verto Academic Policies, especially those regarding attendance and academic misconduct, complete your online pre-departure modules once they’re available, and attend all of the academic pre-departure orientation sessions.
Come prepared to put your best efforts into your academics during your time with Verto!
All courses, credits, and transcripts at Verto locations are delivered by our accredited Academic Provider, the University of New Haven.
Pre-Departure: Direct all questions to your Student Onboarding Advisor. They can connect with you appropriate resources or people to get answers.
In-Country/On-site: Reach out to your care team leader or other academic program staff and they will help you directly or connect you to the proper resources.
All courses, credits, and transcripts at Verto locations are delivered by our accredited Academic Provider, the University of New Haven.
All courses, credits, and transcripts at Verto locations are delivered by our accredited Academic Provider, the University of New Haven. The completion date of your program will determine whether or not you will need to request an official transcript or if one will be sent on your behalf.
If your experience was within the last semester:
Channel Students
Verto sends your channel partner a midterm grade report and final, official transcript after the completion of your semester. If you have a financial hold on your account, Verto will not authorize UNewHaven to send a transcript until the balance is paid.
If you opt out of your channel pathway, Verto will no longer send your grade report or transcript to your channel partner. You are responsible for requesting your transcript to be sent to your post-Verto institution. You will follow the steps for Traditional Students below to request your transcript.
Traditional Students
If you are a traditional student, it is your responsibility to request a final, official transcript from the University of New Haven via the National Student Clearinghouse. They will process your request and send the transcript when it is available. Click here for guidance on how to request your transcript.
Alumni from Previous Semesters
If you have completed your semester since Fall 2022, you may follow the steps for Traditional Students.
If you participated with Verto prior to Fall 2022, your records are most likely maintained by one of our previous schools of records. Instructions for requesting transcripts from these colleges can be found on the alumni page.
Incoming Vertoans may complete the Academic Accommodations Form in the University of New Haven’s (UNewHaven) MyCharger, after you’ve received your login credentials. All academic accommodations must first be approved by UNewHaven.
UNewHaven has a holistic approach in determining eligibility for accommodation and will review all information that a participant submits. Once accommodation has been approved, our team will work with you to set up meetings with the relevant faculty to assess what the accommodation will look like in their classrooms.
If you have any questions about applying for accommodations, please email deanofstudents@vertoeducation.org.
All courses, credits, and transcripts at Verto locations are delivered by our accredited Academic Provider, the University of New Haven.
Verto provides a variety of resources to help you select your courses. These include:
- Academic Information provided through MyVerto
- Canvas’s Placement, Advising, and College Exploration Course
- This is where you’ll take your placement exams for Math, Spanish, Italian, and English courses
- Course Selection Guides by program location
- Channel School Course Registration Guides – for Channel Students
Course selection information and instructions will be provided via MyVerto, email, and your Student Onboarding Advisor prior to the course selection time period.
If you are attending Verto as part of a program through a channel partner university, please view the channel partner registration guides for help mapping credits to those specific partner schools. You may also want to review our website to browse course offerings there.
If you have questions about course registration, email registrar@vertoeducation.org, or ask your Student Onboarding Advisor.
All courses, credits, and transcripts at Verto locations are delivered by our accredited Academic Provider, the University of New Haven.
You will have a designated care team leader on-site who can connect you to various levels of academic support and tutoring outside of the classroom. This coaching can include one-on-one meetings, study groups, and more.
All courses, credits, and transcripts at Verto locations are delivered by our accredited Academic Provider, the University of New Haven.
Add/drops are made during the first week of classes in MyVerto. You will access this function within MyVerto by clicking the “Course Information” tab and then selecting “Course Add/Drop”.
You may make a total of three submissions in the system that can include any number of requests to add/drop. Pay attention to your local program staff during Discovery Week (onsite orientation) to ensure you understand the correct process for submitting your requests and know how to ask for guidance if needed.
All courses, credits, and transcripts at Verto locations are delivered by our accredited Academic Provider, the University of New Haven.
It is very likely that you will have class every day of the week, Monday through Friday, but not guaranteed. As such, please do not book any travel or make other plans until you’ve arrived on-site, attended classes, and understand important due dates and course requirements.
Your course schedule depends on course registration and availability, the number of courses you are taking, and the number of course credits you are enrolled in. Please note that in some Verto locations, there may be mandatory experiential learning activities or programming activities that take place outside of traditional class time.
Approximately 2-3 weeks prior to the start of your Verto abroad experience, all course schedules will be available in MyVerto under the “Course Information” menu in the “Course Schedule” tab.
All courses, credits, and transcripts at Verto locations are delivered by our accredited Academic Provider, the University of New Haven.
In order to participate with Verto, you must enroll in a minimum of 12 credit hours. Each course is typically worth 3-4 credit hours. Participants typically take 4 or 5 courses. If you want to take more than 5 courses, you must seek approval from the Verto academic team by speaking with your onsite program staff or emailing registrar@vertoeducation.org.
All courses, credits, and transcripts at Verto locations are delivered by our accredited Academic Provider, the University of New Haven.
Your Experience Abroad
Participants are permitted to travel independently during periods when required classes and activities are not being held (e.g., weekends or holidays), unless otherwise indicated by local staff.
Whether participants travel internationally or within their host country, all participants must submit an Independent Travel Form (online-digital document) prior to departing their program site. This information allows program staff to contact students in the event of an emergency. extended absences from their site.
Academic and attendance policies remain in place regardless of visitors; Verto participants are expected to attend class, complete coursework, examinations, and assignments as scheduled in order to receive credit through our Academic Provider, the University of New Haven. If you are planning to visit your student while they’re abroad, we strongly recommend doing so at the end of the semester, once they’ve concluded their academic and program obligations.
Keep in mind that if your student is on a program that is less than 90 days and they are in-country on a tourist visa, they may be required to leave their host country on the program end date to avoid any violations of their tourist visa.
To help families gain insight into your participant’s transformative experience abroad with Verto, join our staff and fellow Verto family members at mid-semester to share best practices for student success as your student prepares for a strong finish in their first semester.
We will host 2 sessions: Hour 1 is Academics, and Hour 2 is Student Life. We will provide you with valuable insights and resources to support your student’s academic journey and matriculation process as they approach the second half of the semester. We will also review the theory of self-authorship and then break into parent discussions on this topic that underpins our programming at Verto.
If your family plans on visiting, please adhere to the guidelines as outlined in our Location Resources.
No – except in the case of our foreign language courses, all courses will be facilitated in English. It helps if you’re able to speak a bit of the local language, so it’s in your best interest to learn a few key phrases in advance of your experience!
You’ll need a laptop or tablet with an external keyboard for your courses. If you don’t have one and demonstrate financial need, complete the “Laptop Loaner Form” in your MyVerto Portal as soon as possible—availability is limited.
Students borrowing a laptop will need to sign an agreement upon arrival and make a cash deposit, refundable upon return of the laptop in good condition. Temporary loans may also be available for students whose devices need repairs during the semester.
Packing lists per location are available on our Location Resources page.
Only Service Animals are permitted on Verto study abroad experiences. Service Animals are entirely location-dependent and subject to the local laws of your abroad experience.
Requests to bring a Service Animal should be made by emailing: deanofstudents@vertoeducation.org.
Emotional Support Animals (ESA) do not qualify as service animals under the ADA and are not allowed on Verto study abroad experiences.
You will receive housing details including your address, roommates, and general expectations approximately 14 days prior to your departure date. This information will be posted in your MyVerto Portal along with your Care Team assignment.
This depends on the location and housing type (e.g. homestay, residence hall, or apartment), but generally speaking, yes. Participants typically have 1 or 2 roommates, but may have more roommates, or more apartment-mates. In locations offering apartments, some may accommodate upwards of 6-8 students, but spread out over 2-3 rooms within the apartment.
If you wish to request a specific roommate, you can indicate so, along with other preferences, on your Roommate Preference Form in the MyVerto Portal.
If for any medical reason a participant requires a single room, you must request this in advance by starting the conversation with your Student Onboarding Advisor. Please note that we can only accommodate this in some locations and in some cases. You may be required to pay any fee associated with having a single room.
Some Verto locations include partial or full meal plans, and others include access to a kitchen or kitchenette within your housing where you can prepare your own meals! Check out your unique location abroad page to find out whether or not a meal plan is available in your preferred accommodation at your location of choice.
Regardless of where you’re going, or where you’re staying, you will find amazing food options from delicious cheap eats to award-winning restaurants! And, if you’re eager to hone your culinary skills, you’ll find many fresh markets and grocery stores to choose from. Talk with your local program staff once you’re onsite to get the inside scoop on how to feed yourself like a local, and on a student-friendly budget!
Most dietary options can be accommodated across Verto locations, however do keep in mind that some cuisines may work better for you than others. It is important you specify your dietary needs on your Health History Form in your MyVerto Portal, and reach out to your Student Onboarding Advisor with any questions or concerns.
This varies depending on the location. Please check out our Location Resources for more information on your Study Center.
Your on-site staff are available for any help you may need. You will receive the local emergency phone number for your program prior to departure, and again onsite. Once onsite, you will save this number in your local cell phone!
If you or your family would like to escalate any questions or concerns, please email the team of your respective location:
- Seville@vertoeducation.org
- London@vertoeducation.org
- Florence@vertoeducation.org
- Prague@vertoeducation.org
- BuenosAires@vertoeducation.org
If there is an emergency:
Contact the local 24/7 emergency phone number for your program. You will also receive the local emergency services phone number for your host country, and can call them as appropriate based on the situation.
If a family member needs to reach Verto in case of an emergency they can contact Verto’s general emergency phone number: (971) 801-0955.
All Verto locations have public transportation options, and in many locations Verto includes a local transportation pass. However, this is dependent upon your site location. Some sites will not require you to take public transit as the city center is very walkable, and in some cases not accessible by public transit (think narrow old streets that don’t even fit a car!). Check out the location abroad page for your site to see if it’s included. You’ll learn tons of info and even receive guided practice in taking the public transit in your location during Discovery Week, your first week onsite. If you have additional questions, reach out to your Student Onboarding Advisor.
Check out our Location Resources for information on how setup your phone for usage abroad. If you have additional questions, reach out to your Student Onboarding Advisor.
The Verto Student Community is centered on 4 core values: Compassion, Transformation, Responsibility, and Vulnerability.
- Compassion: Empathetic care for others, and for yourself
- Transformation: Positive growth and change, adapting for the better.
- Responsibility: Owning your experience and your impact on those around you.
- Vulnerability: Openness and authenticity in sharing one’s true self.
Discovery is the way we create our community experience on Verto study abroad experiences. It is also how we support students on their developmental journey towards self-authorship (Baxter Magolda 2001) More specifically, Verto Discovery is:
- A community framework anchored in self-discovery. Vertoans develop deeper personal, community, and global connections through curated activities and interactions with staff, mentors and one another.
- Any and all activities/conversations/events created for staff to guide, and students to take agency of their experiences and develop skills as part of the Verto Discovery Learning Outcomes.
- Unique programming that considers the location and student development journey towards learning about yourself and the world around you.
Mental Health & Settling In:
- Mental Health Advice For Students Planning To Travel
- Participant Vlog: How to Make Your Host Country Feel Like a Home Away From Home
- Participant Blog: Adapting to Different Cultures
- Positionality—What Is It And How Does It Affect My Semester Abroad?
- Pre-Departure Guide: LGBTQIA+ Identity Abroad
- Pre-Departure Guide: First Generation Students
Packing & Logistics:
- Vlog: Packing Tips
- How To Apply For A United States Passport
- Participant Blog: Packing, I Know Better This Time
Get to Know Your City:
- Students’ Guide To Buenos Aires, Argentina
- Students’ Guide To Prague, Czech Republic
- Students’ Guide To Florence, Italy
- Students’ Guide to London, England
- Students’ Guide To Seville, Spain
- How to Find a Place of Worship in Seville
- Participant Blog: 10 Reasons To Live With A Host Family In Seville
- Florence LGBTQ+ Student Travel Guide
- Prague LGBTQ+ Student Travel Guide
- Buenos Aires LGBTQ+ Student Travel Guide
- Seville LGBTQ+ Student Travel Guide
- London LGBTQ+ Student Travel Guide
Financial Services & Billing
Per semester. Each of our locations has a different cost due to operating and living expenses. For a full-year experience, students can mix and match semesters to find the best fit, both interest and cost-wise.
Items not included in the program fees are airfare to and from your location, visa application fees (if applicable), and personal expenses (souvenirs, snacks, personal travel).
In order to be departure ready from a financial services perspective, you first must login to your MyVerto portal to view your billing statement and complete the “Payment Method Form”.
To fulfill your financial requirements for pre-departure you must have either paid any balance due in full, have a loan secured and posted to your account, or set up a payment plan and made timely monthly installments according to due dates.
If you have questions about financial services, billing statements, or payments please reach out to: financialservices@vertoeducation.org
Looking for further assistance? Schedule a meeting with Financial Services.
Certain times of year (April – June) we host webinars and office hours. Look for communication to sign up for a time.
Please view Financial Grants & Scholarships page for information about funding options and apply via the scholarship applications on that page. Should you have any questions about eligibility, feel free to reach out to financialservices@vertoeducation.org.
You can view, manage, and pay your student bill online through the MyVerto Portal, Billing Section. Verto Program fees are comprehensive for the semester and are broken into three categories:
- Tuition & Fees
- Room & Board
- Activities & Excursions
There are several ways to pay tuition:
- Online Payments:
- Through the MyVerto Portal, using ACH bank transfer, debit card, or credit card (note: 2.3% fee for credit cards).
- Physical Check:
- Mail your check clearly labeled with the student’s name to:
Verto Education
PMB #168
7151 OKelly Chapel Rd.
Cary, NC 27519
- Mail your check clearly labeled with the student’s name to:
- 529 Plans:
- Verto accepts payments from most 529 plans. Request your 529 provider to mail a check to the above address or use ACH transfer via the account and routing number associated with your 529 account.
- Private Educational Loans:
- Students can utilize private, credit-based loans borrowed with a creditworthy cosigner. These loans should be directed to our Academic Provider, University of New Haven. Since most Verto students are not degree-seeking at the University of New Haven, confirm with your loan provider that they support non-degree seeking students. Sallie Mae and College Ave commonly support non-degree seeking student loans.
- Once your loan is approved, forward the confirmation to financialservices@vertoeducation.org.
- International Wire Transfer:
- If you’re paying from a non-U.S. bank, email financialservices@vertoeducation.org for detailed instructions.
- External Scholarships:
- Most external scholarships can be sent directly to:
Verto Education
PMB #168
7151 OKelly Chapel Rd.
Cary, NC 27519
- Most external scholarships can be sent directly to:
- Payment Plan Options:
- Spread your semester tuition over 5 equal monthly installments. There is a $50 administrative fee per semester for this option. Sign up through the Billing section of your MyVerto Portal.
- Fall semester payment plans: Payment due once per monthfrom June through October
- Spring semester payment plans: Payment due once per month from November through March
No, due to FERPA regulations, parents or guardians do not have direct access to your MyVerto portal. Instead, you can download and share billing statements and payment links with parents/guardians.
Payment due dates are reflected on the Dates & Deadlines page. All outstanding balances must be paid by the due date listed, or the participant must follow any instructions to set up a formal payment plan.
- Fall semester payment due (in full or 1st installment of payment plan): June
- Spring semester payment due (in full or 1st installment of payment plan): November
Step 1: Research and select a private loan provider that meets your needs. Remember, students will need a co-signer. Read the terms carefully and compare providers based on interest rates, loan periods, and repayment options.
Q: Does the co-signer have to be a parent?
A: No, the co-signer does not have to be a parent.
Step 2: When completing your application, list the University of New Haven as the institution where the loan funds should be sent.
Step 3: Once your loan is approved, email the confirmation to financialservices@vertoeducation.org.
Unfortunately, we are not approved by the Federal Veterans Affairs Department as a school where you can use your benefits. However, many non-government-based agencies provide financial support to those with military benefits.
Inclusion of meals varies by location. Please see location pages for each location’s details.
As Verto Education does not participate in the Federal Student Aid program, we are not required to provide a 1098-T form. However, since you receive an official transcript with transferable credits toward an undergraduate degree from an eligible institution (University of New Haven), you may be able to claim an education tax credit for qualified tuition and related expenses. In January of each year, Verto provides a summary with a breakdown of educational expenses and payments received by Verto for that calendar year. Please consult a professional tax advisor for further guidance.
Looking for additional resources?
Check out our Packing Lists, Arrival Details, and more for your abroad location.
2590 Welton Street, Suite 200-2181, Denver, CO 80205
© 2025 Verto Education.