EFFECTIVE DATE: 2/17/2023
PURPOSE OF POLICY
The provisions of our Terms of Service (the “Terms”) apply to this Policy as well. All references to “we”, “us”, “our”, or “Verto” refer to Verto Education, Inc., a Delaware public benefit corporation. All references to “you”, “your”, or “user” refers to the end-user of the Service, including, but not limited to, (i) individuals interested in learning more about Verto’s Service, including individuals who we communicate with for marketing or promotional purposes (“Marketing Recipients”), (ii) individuals who apply for acceptance into an Abroad Experience, (iii) students who have been accepted to an Abroad Experience (“Participants”), and (iv) the Guardians of any of the foregoing who are less than 18 years old.. Do not hesitate to contact us at [email protected] if you have any questions or want to discuss this Policy. Capitalized terms used but not defined herein shall have the meanings given to them in the Terms.
By using the Service in any way, you consent to the privacy practices described in this Policy. And, additionally, you consent as necessary, to the use of your Personal Data by Partner Colleges and Academic Providers.
INFORMATION WE COLLET AND HOW WE USE IT
Information You Voluntarily Provide Us.
When you submit an application through the Service (the “Application”) for participation in the Abroad Experience, you will be required to provide us with various Personal Data. Specifically, when you submit the Application, we collect from you:
- First and last name;
- E-mail address;
- Phone number;
- Country of birth;
- Year of high school graduation;
- Gender and pronoun; and
- Parent’s first and last name, e-mail address, and phone number.
If you are accepted into an Abroad Experience, Verto will require you to provide additional information, including, without limitation, your Social Security Number, certain Special Information (see below for more details), details about your educational record including standard test results, and the Personal Data shared in your applications to the Partner Colleges.
As you use the Service (whether or not as a Participant), you may choose to provide additional Personal Data, including access to your address book/contacts. You may also choose to voluntarily share Personal Data through email, or other means of communication. For example, as a Participant, you may share Personal Data with us and our representatives as you participate in the Abroad Experience.
While the information described here is provided to us only with your permission, some aspects of the Service may not be available if you choose not to provide us with such information and Personal Data.
Personal Data We Collect From Marketing Recipients.
In addition to the Personal Data we collect from users submitting an Application through the Service, we collect Personal Data from Marketing Recipients who are interested in learning more about the Service. This Personal Data consists of basic contact information such as the Marketing Recipient’s first and last name, email address, and phone number. This Personal Data is collected by us when Marketing Recipients sign up for commercial emails from us via online sign up forms. For Marketing Recipients who have not otherwise submitted an Application through the Service, we only use your Personal Data to send communications, including updates on promotions and events, relating to the Service offered by us and by third parties we work with that are related to the Service.
You may also choose to provide us with special categories of Personal Data, including, without limitation, Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health data, or data concerning a natural person’s sex life or sexual orientation (collectively, “Special Information”). You are not required to provide us with your Special Information when submitting an Application, but if you participate in the Abroad Experience you will be required to provide certain Special Information, including your health data, passport information, and driver’s license . To the extent you choose to submit your Special Information, such information will only be used for the purposes of providing the Service. By agreeing to this policy and by your use of the Service, you explicitly consent to our collection and use of your Special Information as set forth in this Policy.
Information We Automatically Collect As You Use The Service.
In addition to the information you voluntarily provide us, when you use the Service, we automatically collect your IP address and geolocation while the Service is running on your device. You may be able to limit such collection in the settings on your device. As with the voluntarily provided information described above, some aspects of the Service may not be available if you choose not to provide us with such information and Personal Data.
Additionally, if you participate in an online Abroad Experience, we may use video conferencing software to record live class discussions and capture your image and/or voice in order to assist those who cannot attend the live session. As explained further in your Participation Agreement that will be provided to you in connection with your acceptance to participate in an Abroad Experience, any such recordings will only be used for this limited purpose unless we obtain permission for other uses from all Participants that are part of the recording.
Other Anonymous Data We Collect.
Do Not Track Signals.
We do not track you or collect your information across third party websites or online services. Thus, we do not receive Do-Not-Track signals, or other similar signals. To the extent that we do receive any such signals, we will not comply with them as it is not an aspect of the functionality of our Service.
PURPOSES OF COLLECTION AND LEGAL BASIS FOR USE
We use the Personal Data described above primarily for providing you with the core aspects of the Service. However, we also use the Personal Data to improve the Service over time and to send you information about Verto and the Service. By using the Service, you consent to us sending you a Verto newsletter or to otherwise contact you about promotions, updates, and features of the Service (collectively, “Promotional Materials”). If you wish to stop receiving Promotional Materials, you can let us know in accordance with the instructions in Section 6 of this Policy.
We also use your Personal Data, or Personal Data that has been anonymized (such that it cannot be used to identify users) and potentially aggregated, for our own purposes of understanding our users and how they use the Service, as well as improving the Service over time. By using the Service, you consent to these additional uses.
The legal grounds for our processing of your Personal Data (including collecting, storing and sharing your Personal Data) for the purposes above are:
- first and foremost, you provided your consent by agreeing to this Policy, which you may withdraw at any time by emailing us at [email protected];
- it is necessary for our contractual relationship;
- the processing is necessary for us to comply with our legal or regulatory obligations; and/or
- the processing is in our legitimate interest as a provider of the Services (for example, to protect the security and integrity of our systems and to provide you with customer service and the core functionality of the Service).
HOW WE SHARE YOUR PERSONAL DATA
Information Shared By You Through The Service.
If you submit any of your Personal Data to a portion of the Service that is accessible by other users, including an online forum or comment section, other users will be able to see that Personal Data. Accordingly, only include information in your submissions that you are comfortable sharing with third parties.
To be able to effectively provide you with the Service, and to improve the functionality of the Service, we may disclose your Personal Data to our personnel, including our employees, contractors, and agents, only to the extent that such persons or entities have a need-to-know such information in furtherance of the Service. All such personnel are required to keep such Personal Data private and confidential.
We work with third party service providers to provide website hosting and maintenance services, analytics services, data storage, data processing services, marketing services, including media platforms, email and SMS services, workflow automation services, customer service and call center services, Abroad Experience services, community engagement services, video conferencing services, teaching and learning services, scholarship services, and other services for us in furtherance of the Service. These third parties may have access to or process your Personal Data as part of providing those services for us. However, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions and require these vendors to keep your Personal Data confidential.
Partner Colleges & Academic Providers
A core aspect of the Service is to facilitate an application where users may apply to the Abroad Experience and independently apply to Partner Colleges. Verto will provide its Partner Colleges and Academic Providers with access to the Personal Data of users who submit an Application for the purposes described herein (namely, to aid the Partner Colleges in determining whether to extend admission to such users and to allow the Academic Providers to issue the academic credit). For users who participate in the Abroad Experience, Verto will provide its Partner Colleges and Academic Providers with access to such users’ Personal Data to facilitate the provision of the aspects of the Service offered as part of the Abroad Experience.
In addition, as part of the Application, you may choose to indicate interest in attending Partner Colleges after completion of the Abroad Experience. To the extent that you indicate interest to Verto in such Partner Colleges through the application process or otherwise, Verto will provide such Partner Colleges with your contact information so that such Partner Colleges can contact you about attending such Partner Colleges.
While their use of your Personal Data is beyond our control, all such Educational Institutions have privacy policies to protect your information.
You understand that Partner Colleges and Academic Providers may not have appropriate technical and organizational safeguards in place for your Personal Data, including (1) being in a country that has adequate data privacy protections (as determined by the European Commission); (2) having in place Binding Corporate Rules; and/or (3) having Data Processing Agreements that incorporate Standard Contractual Clauses approved by the European Commission. These Partner Colleges and the Academic Providers may be in countries that the European Commission has determined do not provide for an adequate level of data protection to meet the requirements under the GDPR. If Partner Colleges and/or Academic Providers do not have appropriate technical and organizational safeguards, you understand that there might be certain risks affecting your Personal Data, including but not limited to the fact there might not be a supervisory authority, data processing principles, and/or data subject rights in such countries that protect your Personal Data in the same way and to the same extent the principles and standards of the GDPR might. You agree that your consent to the above is our lawful basis under the GDPR for transferring your Personal Data to the Partner Colleges and the Academic Providers.
As part of the Application, you may choose to indicate interest in attending certain non-accredited institutions or programs (each, a “Non-Accredited Institution”) after completion of the Abroad Experience. To the extent that you indicate interest to Verto in such Non-Accredited Institutions through the application process or otherwise, Verto will provide such Non-Accredited Institutions with your contact information so that such Non-Accredited Institutions can contact you about attending such Non-Accredited Institutions.
Sale Of Company Or Assets
In the event that we sell all or substantially all of our company or its assets, including the Personal Data collected through our Service, we may transfer your information to the acquiring company. However, we will notify you before we do so.
Other Third Parties
In addition to our practices described above, we may share your Personal Data if we have a good-faith belief that such action is necessary to (1) comply with the law (see Section 8 below on “Government Requests”), (2) protect and defend the rights or property of Verto, or (3) prevent an emergency involving danger of death or serious physical injury to any person. We will only share your Personal Data for the foregoing reasons to the extent permitted by GDPR. If you are a Participant, we may also share your Personal Data with your Guardian(s) in compliance with FERPA.
STORING YOUR PERSONAL DATA
Duration Of Storage Of Your Personal Data
We will store your Personal Data for as long as we need it to provide the Service or as long as required by applicable law, whichever is longer. We may not know if you have stopped using the Service so we encourage you to contact us if you are no longer using the Service. To continue to provide an effective Service, we may store non-Personal Data perpetually and may anonymize your Personal Data and store that anonymized information perpetually.
Additionally, as described in this Policy, we use third parties to provide the Service and do not have full control over their practices related to storage and retention of your Personal Data. However, we will work with such third parties to delete or modify your Personal Data to the extent required by GDPR.
We use reasonable efforts to secure your Personal Data and to attempt to prevent the loss, misuse, and alteration of the information that we obtain from you. For example, we require our personnel to sign confidentiality agreements that extend to your Personal Data; we restrict access to your Personal Data to individuals within and outside of Verto who need access to such information to provide the Service; and we review the privacy practices of new products and services that we integrate into our Service. In addition, we use reasonable technical safeguards such as encryption and secure hosting provided by industry leading third party vendors, to secure your Personal Data. However, loss, misuse, and alteration may occur despite our efforts to protect your Personal Data. We are not responsible to our users or to any third party due to any such loss, misuse, or alteration, except to the extent required by GDPR or other applicable law.
You can change some of your Personal Data through the account settings provided on the Service. In addition, if you wish to access, receive a copy of, change or delete the Personal Data we hold about you, you may contact us as described at the end of this Policy.
You may withdraw the consent granted in this Policy for us to use the Personal Data described in this Policy by contacting us as described at the end of this Policy. Please note that if you do so, it will not affect the lawfulness of the use of your Personal Data based on your prior consent.
In addition, you may contact us as described at the end of this Policy to request that we do not disclose your Personal Data to third parties (other than those that are acting as our agents to perform tasks on our behalf, such as data processors) or to request that your Personal Data not be used for a purpose that is materially different from the purposes for which it was originally collected or for purposes subsequently authorized by you.
If you receive commercial emails from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving commercial email from us, and any other promotional communications that we may send to you from time to time, by contacting us as described at the end of this Policy. Please be aware that if you opt-out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, even after you opt-out from receiving commercial messages from us, you may continue to receive administrative messages from us regarding the Service.
To exercise any of your rights, please email or write to us at the email and mailing addresses located at the end of this Policy.
Upon receipt of any of the above request(s), we will use reasonable efforts to reflect any changes you request in our databases to the full extent required by GDPR or other applicable law.
If you are not happy with how we have attempted to resolve your complaint, you may contact the relevant data protection authority.
PHONE CALLS AND TEXT MESSAGING POLICY
The federal Telephone Consumer Protection Act (“TCPA”) and related FCC regulations shield consumers from unwanted telemarketing. The TCPA regulates the sending of commercial messages via telephone, text messages, and fax. Specifically, the TCPA makes it unlawful for any person to place a call or text using an automatic telephone dialing system or an artificial or prerecorded voice without the called party’s prior express consent, except for emergency purposes.
Phone calls and text messaging, also known as SMS, are methods that Verto uses to communicate with those users who submit their phone numbers, including users’ parents and Marketing Recipients.
By submitting your phone number and agreeing to this Policy, you agree to receive periodic calls and recurring business-related communications. Such communication includes informational calls at any of the contact information provided to us in connection with your account. We may place these calls for any purpose consistent with the Terms, this Policy, and any other agreements you may enter into with Verto. Standard rates and text charge may apply.
If you are a Florida resident please note: By agreeing to this Policy, you authorize Verto to deliver or cause to be delivered a telephonic sales call to you using an automated system for the selection or dialing of telephone numbers or the playing of a recorded message when a connection is completed to a number called. You are not required to directly or indirectly sign this Policy or to agree to enter into this Policy as a condition of purchasing any property, goods, or services.
You may revoke/withdraw your consent by writing to us at 2590 Welton Street Suite 200-2181, Denver CO, 80205 US, or by emailing us at [email protected]. Your withdrawal will become effective only after we have had a reasonable time to process your withdrawal request.
By submitting your phone number and agreeing to this Policy, you agree to receive Verto text messaging alerts (“Text Messaging Service”). Verto may send periodic texts that could include marketing and non-marketing information. Consent to receive non-marketing or marketing text messages is not required to purchase any products or services from Verto. Messaging and data rates may apply.
You certify that you are authorized: (a) to enroll the designated mobile phone number in the Text Messaging Service and (b) to incur any mobile message or data charges that may be incurred by participating in the Text Messaging Service. Check your carrier’s plan for details.
Subscribing To SMS Alerts
You may subscribe to the Text Messaging Service by entering and submitting your phone number in the provided submission forms available on our website or other digital forms, as well as on paper forms signed by you (collectively, the “Form”). By entering your phone number and completing the Form, and either checking a previously unchecked box on a web or digital form, or physically signing a paper form, you consent to receive text message communications from Verto as described herein. A text message will be delivered to the mobile number you provided confirming your enrollment once you have submitted your mobile number. You are responsible for managing the types of text messages (whether SMS or MMS) you receive.
By subscribing to the Text Messaging Service, you expressly consent and agree to accept and receive marketing and non-marketing communications via text message to your mobile device and to the mobile number(s) that you provided to us. Additionally, you consent to our use of an automatic telephone dialing system to generate the text messages to you.
Frequency Of Messages
The number and frequency of text messages sent to your device may vary depending on your relationship with Verto (for example, if you participate in a Verto Abroad Experience), and whether you have asked for help or support via text messaging.
To Stop Messages
Text STOP to 971-257-8918 or reply STOP to any text message you receive, or contact Verto by writing to us at 2590 Welton Street Suite 200-2181, Denver, CO 80205, or by emailing us at [email protected]. You consent that following such a request to unsubscribe, you will receive one (1) final message from Verto confirming that you have been inactivated in our system. Please allow up to three (3) business days to process your request.
Text HELP to 971-257-8918 for help, or reply HELP to any message, or visit vertoeducation.org.
Verto is not responsible for incomplete, lost, late, or misdirected messages, including (but not limited to) undelivered messages resulting from any form of filtering by your mobile carrier or service provider or otherwise.
Supported carriers include all major United States carriers including, AT&T, Verizon Wireless, T-Mobile®, Sprint, and others.
Verto reserves the right, in its sole discretion, to cancel or suspend any or all of the Text Messaging Service, in whole or in part, for any reason, with or without notice to you.
From time to time, we may receive requests from government agencies to obtain information about our users. In handling such government requests, we greatly value the privacy of your Personal Data. While we may be required to turn over user information at times, we will strive to require a search warrant or subpoena, to the extent that we can reasonably demand such warrant or subpoena, and will take reasonable steps to contact you to allow your participation in the process.
THIRD PARTY SERVICES AND PRACTICES
Our Service utilizes numerous third party services as part of the functionality of the Service. We may share your Personal Data with third parties as explained in this Policy. We have no control over such third parties, except to the extent required by GDPR. We encourage you to review the privacy practices of such third parties. We make no guarantees about, and assume no responsibility for, the information, services, or data/privacy practices of third parties, except to the extent required by GDPR. We encourage you to review the privacy practices of such third parties.
We have created a separate California Privacy Notice that applies to you solely if you reside in the State of California. We adopt this notice to comply with California privacy laws, including the California Consumer Privacy Act of 2018 (“CCPA”), the California Privacy Rights Act of 2020 (“CPRA”), and California’s “Shine the Light” law (collectively, “California Law”). If you are a resident of the State of California, we urge you to review our California Privacy Notice so that you understand how we collect, use, and disclose your Personal Information (as defined under California Law) and of your rights under California Law.
CHANGES TO THIS POLICY
Verto reserves the right to change this Policy from time to time, with or without notice to you, except to the extent required by GDPR. If you continue to use the Service, you consent to the new Policy. We will always have the latest Policy posted on the Service.
PLEASE REACH OUT TO US WITH ANY QUESTIONS OR FEEDBACK
If you have any questions or comments about this Policy or our Service, please feel free to contact us by email at [email protected], or by mailing to us your questions or comments to the following address:
Verto Education Inc.
2590 Welton Street
Denver CO, 80205
DATA PROTECTION OFFICER
We have appointed a Data Protection Officer (“DPO”). Our DPO can be contacted directly by email at [email protected], or by mail at:
Verto Education, Inc.
ATTN: Data Protection Officer
2590 Welton Street
Denver CO, 80205