How to

Contact Us

Our team is dedicated to supporting your family at every stage of your Verto journey and we encourage you to reach out with any questions or concerns.

If you have questions before your departure:

Email your Student Onboarding Advisor (SOA) directly. This person will be able to provide one-on-one support for all of your pre-departure preparations.

If you don’t know who your SOA is, email studentonboarding@vertoeducation.org


If you have questions during the arrival process:

The most effective way to reach our team will be via email or via the emergency phone number. Please utilize the phone number for urgent situations only.

For any flight delays or other information sharing, please utilize the email addresses above. Only use the emergency phone number for urgent situations needing immediate assistance.

The emergency phone number is: (971) 801-0955

Please do not reach out to Admissions, Student Onboarding, or to our team via social media as they will redirect you to the above resources.


If you have questions during your time abroad:

Participants will have the contact information of their on-site Student Life Coordinators and Academic Success Coaches who will be available to provide in-person guidance. They’ll receive this information during orientation and in their Participant Handbooks.

If participants would like to escalate any questions or concerns, and/or if family members would like to get in touch with our on-site Location Teams, please email the team of your respective Verto location:

If there is an emergency:

Contact our emergency phone number:
(971) 801-0955

Participants will receive the phone numbers of their on-site teams during orientation. If families need to contact our on-site Location Teams, they should use the above phone number for emergencies only and otherwise use the respective location email address.

To connect with other departments: