If you have questions before your departure:
Email your Student Onboarding Advisor (SOA) directly. This person will be able to provide one-on-one support for all of your pre-departure preparations.
If you don’t know who your SOA is, email [email protected]
If you have questions during the arrival process:
The most effective way to reach our team will be via email or via the emergency phone number provided to you upon arrival. Please utilize the phone number for urgent situations only.
For any flight delays or other information sharing, please utilize the email addresses above. Only use the emergency phone number for urgent situations needing immediate assistance.
Please do not reach out to Admissions, Student Onboarding, or to our team via social media as they will redirect you to the above resources.
If you have questions during your time abroad:
Participants will have the contact information of their on-site Student Life Coordinators and Academic Success Coaches who will be available to provide in-person guidance. They’ll receive this information during Discovery Week and in their Participant Handbooks.
If Family members wish to discuss the onsite experience of their students with a member of Verto staff please contact: [email protected]
If there is an emergency:
Contact our emergency phone number:
Participants will receive the phone numbers of their on-site teams during Discovery Week. If families need to contact our on-site Location Teams, they should use the above phone number for emergencies only and otherwise use the respective location email address.