HOW TO
CONTACT US

Our team is dedicated to supporting your family at every stage of your Verto journey and we encourage you to reach out with any questions or concerns.

If you have questions before your departure:

Email your Student Onboarding Advisor (SOA) directly. This person will be able to provide one-on-one support for all of your pre-departure preparations.

If you don’t know who your SOA is, email studentonboarding@vertoeducation.org

If you have questions during the arrival process:

The most effective way to reach our team will be via email or via the emergency phone number provided to you upon arrival. Please utilize the phone number for urgent situations only.

Seville@vertoeducation.org
London@vertoeducation.org
Florence@vertoeducation.org

Prague@vertoeducation.org
BuenosAires@vertoeducation.org

For any flight delays or other information sharing, please utilize the email addresses above. Only use the emergency phone number for urgent situations needing immediate assistance.

Please do not reach out to Admissions, Student Onboarding, or to our team via social media as they will redirect you to the above resources.

If you have questions during your time abroad:

Participants will have the contact information of their on-site Student Life Coordinators and Academic Success Coordinators who will be available to provide in-person guidance. They’ll receive this information during Discovery Week and in their Pre-Departure Resources.

If Family members wish to discuss the onsite experience of their students with a member of Verto staff please contact Dr. James Lorello, Dean of Students: deanofstudents@vertoeducation.org

If there is an emergency:

Contact our emergency phone number:
(971) 801-0955

Participants will receive the phone numbers of their on-site teams during Discovery Week. If families need to contact our on-site Location Teams, they should use the above phone number for emergencies only and otherwise use the respective location email address.