FAQ’s

Please read below for answers to our most frequently asked questions.

Financial Services & Billing

In order to be departure ready from a financial services perspective, you must have either paid any balance due in full, or set up a formal payment plan with UNH and be current on payments.

If you have questions about financial services, billing statements or payments please reach out to financialservices@vertoeducation.org

Please view Verto’s Financial Services page for information about our grants and scholarships and get in touch with our Financial Services team to learn more about your eligibility. 

If you have a remaining balance after any scholarships or grants, your options include:  a) applying for a Private Alternative Loan, b) setting up a payment plan, or c) paying your balance in full. 

If you have any questions about private loans or setting up a payment plan, please contact Financial Services at financialservices@vertoeducation.org.

You will receive a notification of billing statement availability directly to your UNH email.  You will access your billing statement via the UNH Verto Participant Portal located here.  Payments can be made via bank transfer using your bank routing and account number or via credit or debit card. If payments need to be mailed, they can be sent to:  

University of New Haven

One Stop

℅ Bursar’s Office

300 Boston Post Road

West Haven, CT 06516

You can check balances and verify payments received by accessing the UNH Verto Participant Portal located here.

Payment due dates are reflected on your billing statement and all balances must be paid by the due date listed, or the student must follow any instructions to set up a formal payment plan.

Inclusion of meals varies by location. Please see location pages for each location’s details.