ENROLLED PARTICIPANT RESOURCES
Congratulations on enrolling with Verto! This page will serve as a resource hub as you get started.
Need access to one of your pre-departure portals? Click the button below.
NOW, LET’S GET READY TO FLY!
To ensure a smooth takeoff for your Verto abroad experience, complete your full Onboarding Checklist in VertoConnect — critical dates and deadlines are approaching! Below are your top to-do’s:
Apply for or Renew Passport
All students must have a valid passport in hand and uploaded to VertoConnect ASAP. Follow our Passport Guide on how to apply for or renew your passport.
Apply for Visa
All US Passport holders heading to Italy or Spain require a student visa — read the Visa Guide below to learn the basics, then reference the Location Resources page for your in-depth resources.
Book Your Flight
Before you book, refer to the Location Arrival Windows for specific arrival timeframes.
Book your flights and submit your flight details in VertoConnect by December 15, 2026.
Spring 2027 Arrival and Departure Dates:
London and Florence Arrival: January 26, 2027
Seville, Prague, and Buenos Aires Arrival: February 9, 2027
London, Florence, and Prague Departure: May 8, 2027
Seville and Buenos Aires Departure: May 22, 2027
IMPORTANT DATES AND DEADLINES
SPRING 2027
Missing one deadline could affect your ability to start college abroad.
Here’s a recap of key upcoming dates and deadlines:
*Dates are subject to change.
Stay on track by adding these dates to your personal calendar.
Travel & Logistics
Schedule your Next Steps Session via email with your Student Onboarding Advisor (SOA)
Florence and Seville– If a new passport is needed, you must apply for a passport by this date.
London, Prague, Buenos Aires– If a new passport is needed, you must apply for an expedited passport by this date.
ALL students – Must have passport in hand and uploaded in your VertoConnect by this date.
Submit your flight itinerary details in your VertoConnect.
Refer to Location Arrival Windows for specific arrival timeframes.
Arrival Date for – Florence, London
Arrival Date for – Buenos Aires, Seville, and Prague
Departure Date for – Florence, London, Prague
Departure Date for –Seville and Buenos Aires
For travel & onboarding support, contact your Student Onboarding Advisor (SOA). If you’re not sure who your SOA is, email studentonboarding@vertoeducation.org.
BILLING & FINANCIAL SERVICES
Complete the Financial Planning Form, found in VertoConnect under the “billing” section.
Deadline to apply for the Verto Scholars Award (only open to students who’s first semester is Spring ’27).
Payment deadline for payment in full OR first payment plan installment via VertoConnect.
- Important note: Payment plans are broken into 5 installments with payments due the 1st of each month.
- Housing and course selection will not be finalized until payment is received.
University of New Haven ePay System accounts will open for students utilizing Private Student Loans
London and Florence- Cancellation Deadline for refund in full for all locations – be sure to read the Payment, Cancellation, and Refund Policy.
Buenos Aires, Prague, and Seville
– Cancellation Deadline for refund in full for all locations – be sure to read the Payment, Cancellation, and Refund Policy.
For billing and payment support, contact:
financialservices@vertoeducation.org
Student Success
All Locations – Complete Housing and Roommate Preference Form in VertoConnect.
All Locations – Complete Housing Accommodation Form in VertoConnect (optional)
All Locations – Complete Health History & Emergency Contact Form in VertoConnect.
14 Days Prior to Arrival: Housing and Care Teams released on a rolling basis by location in VertoConnect.
For questions about course selection in VertoConnect, transcripts, placement tests, or Canvas login support, reach out to: registrar@vertoeducation.org.
Check out the Location Resources tab to start prepping for your journey abroad.
If you have any questions about accommodations, contact Dr. Lorello at: deanofstudents@vertoeducation.org. For additional pre-departure questions, reach out to your Student Onboarding Advisor.
Academics
Unofficial Transcript: If you have not graduated high school yet, you must upload a copy of your unofficial high school transcript in VertoConnect by November 1, 2026.
Official Transcript: Once you have graduated high school, request that your high school or 3rd party provider send your final, official high school transcript* to registrar@vertoeducation.org by December 1. Participants who have not made arrangements with the Verto Registrar by this date risk being unenrolled from their Verto Experience.
*Final, official transcripts must be sent directly by a participant’s high school or a third party provider; they cannot come directly from the participant.
AP/IB Scores: If you wish to use AP/IB credit to fulfill course eligibility requirements during the course selection process, you must upload your unofficial score reports to VertoConnect by November 11.
If you send your scores after this date, you will not be able to use your scores to adjust your course eligibility or request changes to your course schedule until Add/Drop Week (if applicable).
Complete your Math Placement Exam in Academic Start located in Canvas. Enrollment in STEM courses requires completion of the math placement exam.
If you’re enrolled in Spanish-speaking locations (Buenos Aires, Seville), complete the Modern Language Exam for Spanish in Canvas, regardless of prior Spanish learning history
You will receive an email to your personal email address (the one you’ve shared with Verto) to set up your Canvas account after we receive your student ID number from the University of New Haven. Check out the Academic Information page in VertoConnect for instructions on accessing Canvas and your placement exams.
Mid October to Mid December: Course Selection*
Select courses for the upcoming semester in VertoConnect. To access course selection, your high school transcript (unofficial or official) must be received and processed, and you must complete the Math Placement checklist item in VertoConnect.
Curious what to expect? Read our course selection instructions.
Official high school transcript is due. Must be sent directly from your high school or 3rd party provider to registrar@vertoeducation.org
Prior Learning Credits due (if applicable)
- AP/IB
- Dual Enrollment
- College Credits
Upload documentation of your prior learning credits in VertoConnect.
Submit application for Academic Accommodations: If you need Academic Accommodations, submit your application and supporting documentation in MyCharger following this Step-by-Step Guide and reviewing this video tutorial.
Login to VertoConnect to update your application progress as you apply.
First-time Verto participants who apply for academic accommodations must complete a phone/Zoom interview with UNewHaven’s Accessibility Resource Center. Details to plan this call are sent to the participant’s UNewHaven email account. Monitor this account to ensure you complete all the steps to secure your accommodations BEFORE the start of the semester.
Participants enrolling for an additional semester with Verto who were approved for academic accommodations in their previous semester must re-request accommodations. This is a simpler process that must be completed through the AIM system in MyCharger.
Contact deanofstudents@vertoeducation.org if you have any questions.
The week of January 12: Florence and London
Course schedules released on a rolling basis by location in VertoConnect.
The week of January 12: Prague, Seville, and Buenos Aires
Course schedules released on a rolling basis by location in VertoConnect.
For questions about course selection in VertoConnect, transcripts, placement tests, or Canvas login support, reach out to: registrar@vertoeducation.org.
PRE-DEPARTURE PORTALS
VERTOCONNECT
Complete pre-departure forms on your checklist, select courses, view your billing, set up payment plan or make payments, connect with classmates, access Post-Verto Planning resources, view your housing assignments, care team, and course schedule, and utilize for course add/drop once you are on location.
For course selection assistance, reach out to registrar@vertoeducation.org.
For access support:
placements@vertoeducation.org
Canvas
Access Academic Start to take placement exams, review resources for course selection, complete your pre-departure onboarding course, and for all of your academic coursework on-site.
Read the Academic Start FAQ for details.
For access support: registrar@vertoeducation.org
MyCharger
Access ePay statements to view your loan (if applicable), complete the Verto Participant FERPA Form and Academic Accommodations Form (if applicable), and access your grades and unofficial transcripts. Access to ePay will only be available to participants utilizing loans.
For access support:
vertoeducation@newhaven.edu
For access support: studentonboarding@vertoeducation.org
For access support:
registrar@vertoeducation.org
For access support:
vertoeducation@newhaven.edu
Upcoming Events
Get to know your Verto Community even before touching down in your abroad location! Meet your peers at community events offered in the Events section of VertoConnect.
In addition to our optional community events, all incoming students must complete the virtual Pre-Departure Orientation session (4 events) and the Onboarding Course prior to their study abroad experience. RSVP on the Pre-Departure Orientation webpage.
If your pathway to Verto included an invitation from one of our partner colleges, you may be invited to an additional required event to cover details for a smooth transition back to your university after studying abroad.
OUR ONBOARDING TEAM IS READY TO SUPPORT YOU
After enrolling, each incoming Vertoan is matched via email with a dedicated Student Onboarding Advisor (SOA) to provide one-on-one support for your pre-departure preparations.
If you’re unsure who your SOA is, email studentonboarding@vertoeducation.org.
If you have questions during the arrival process or while abroad, visit our Contact Us page.
